Customer Reviews

It’s one thing for us to claim we deliver excellence at JH3 Company. It’s another to hear it from our customers in their own words.

Over the years we have earned dozens of 5 star customer reviews published on review sites like Angies List, Yelp and BBB. Below are their words of praise.

If you want to write us a review directly, simply scroll to the bottom of the page and complete the form. We greatly appreciate your thoughtful comments.

Rated 5 out of 5 based on 16 reviews.
  • 5 / 5

    Resurface of our balcony/deck/flat roof I don’t usually do a write-up for work we have contracted, but JH3 company did such an exceptional job that they deserve this write-up. Read More

  • 5 / 5

    JH3 will be my forever go-to for any and all roofing needs. Chris came out to do my estimate and was incredibly pleasant. He was able to provide me with a quote instantly and I was so excited to do the roof on our new house. Once we set a date, Chris provided us with samples and I really loved being able to see them in person as opposed to having to choose online.
    Chris and his crew are simply amazing. I seriously can’t say enough good things about them. The crew worked so hard in the heat and took care of everything quickly and beautifully. I really appreciate all of their hard work! My new roof looks wonderful and anyone who asks me will be getting referred to JH3. Thank you guys so much!

  • 5 / 5

    Ok so this is only my second review, but I had to rate a company that I recently used 😊 I interacted a lot with philip and andre. Any hesitation or question I would have, they would address it immediately and would make me feel at ease. I think that their credibility of doing this for 30 years drew me into using them over other companies. Andre was great at overseeing the employees, but Martin really knew his stuff too. They repaired my stair leak outside of my home. They were very detailed and structured. Since some of the wood got damaged/ruined, the first thing they did was warn me and let me know that the cost would ultimately go up in price because of something they never anticipated. I was upset at first just because of the price adjustments, but it’s not like it was intentional or their fault.
    I completely understand how the business works and what it requires and how nothing is always guaranteed, but what I loved most is the communication and honesty they projected with me right away. If any of you are looking to hire them, I would. If you have any questions, feel free to reach out!

  • 5 / 5

    We were extremely pleased with the roof repair performed by Chris Hotchkiss and his two man crew. They removed the “cricket” between two roof lines that was improperly done when we had a tile roof installed several years ago which caused a large leak in our garage. They removed 3 rows of roof tile on both sides of the area that had leaked and put the correct underlayment and rebuilt the cricket area properly. They also did a roof tune up, replacing around 50 broken roof tiles. The worked very hard for 3 days and cleaned up each day. They are certainly not the cheapest roof installer, but they have a great reputation for quality work. We are very pleased with the workmanship and quality of their installers.

  • 5 / 5

    Love Love Love JH3 Roofing!
    We have used JH3 twice for new roofs and they never disappoint. They are courteous, efficient, On Time, clean up at the end of each day and most of all it looks great! I would recommend them highly!
    Lynn D
    Thousand Oaks, Ca
    7/31/19

  • 5 / 5

    JH3 repaired my (Jim Cui)roof twice (my house is on West Hills, CA). Each time, Chris along the folks showed up on time and did a very good job. They are professional and nice people.

  • 5 / 5

    We moved into a new house in the Oaks, Calabasas and discovered a leak in our roof during the rainy season. Due to their tremendous experience over the years, Joe and Chris, after looking closely at how tiles were laid previously, found that our house had a major error in the structure of the roof. Not only did they help us go back to the seller (years later) to prove the error they had discovered, they went steps much further to help us understand what went wrong and where costs had been incurred. They came to our rescue (multiple times during torrential down pours, had unbelievable craftsmanship and follow up, secured our roof, recommended the most cost effective ways to fix all the problems (they could have billed us and made more money but instead suggested we go through different specific vendors). They continually checked in (over the course of a 6 month process), to make sure tiles weren’t cracking from other workers (and didn’t even bill us for this!) and followed up to make sure that everything stayed in good working order until they finally came back and put back on the tiles when we were ready. They also took the extra time to clean all the tiles and get the stucco/ paint off of the roof tiles that our painters messily left everywhere. They continually all went beyond the call of duty, were professional, respectful, extremely knowledgable and affordable. I am so grateful we went with them and would not think twice if i were in need of anything that they were capable of doing! Thank you to the whole team!

  • 5 / 5

    The best! Chris supervised the installation of a very complicated roof on a custom home I built in Silver Lake three years ago. The bulk of the roof is flat and the PVC roof he recommended and installed is superb.

    5 / 5

    I had a major roof leak with all the recent rain and had called 4 roofing companies to come inspect my roof and provide me with a quote. They were able to fit me into their schedule to inspect my roof the week that I called them. After comparing the different quotes, JH3 was the most fairly priced. Read More

  • 5 / 5

    I recently needed some roof repair and removal of old solar panels and called this company. They responded immediately and sent Chris to review the scope of work. Within days I had a proposal that was very reasonable and accepted. Read More

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